FAQ

Frequently Asked Questions

How do I open a savings account?

You can open a savings account online or visit one of our branches. You are required to enter some personal information and ID information

What are your loan interest rates?

The loan rates we offer differ according to the loan type as well as creditworthiness. The English version of the results was released on October 2024.

Can I apply for a loan online?

Yes, you can apply for a loan online through our banking website. All you have to do is contact us, complete the information required, and our team will be in touch with you.

What documents do I need to open a business account?

Business accounts require you to have a business license, proof of identity, and proof of business address to open. But the entire list of documents you need to send us.

How do I update my account information?

You can change your account details by visiting one of our branches or updating your information securely through our online banking platform.

Do you offer international transfers?

Yes we do international money transfers at better rates. Actual transfer fees and delivery times are available upon request.